Printed from the blog of Lori Greene, AHC/CDC, CCPR, FDAI
Allegion
Email: lori_greene@allegion.com, Blog: www.idighardware.com or www.ihatehardware.com


Dec 02 2013

We are Allegion!

Category: General InfoLori @ 7:30 am Comments (76)
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Introducing Allegion

The big day is finally here!  As of December 1st, 2013, the commercial and residential security businesses of Ingersoll Rand have become a new company – Allegion! 

Introducing Allegion!Quite a few people have asked what this means to iDigHardware (or iHateHardware if you still hate hardware).  I don’t foresee any major changes to the site, other than the obvious…what was once red is now orange!  I have a new email address – lori.greene@allegion.com.  That will definitely take some getting used to after more than a decade with my old email address.  Of course you can still find me here, or by following me on LinkedIn, Twitter, or Facebook.  You can also subscribe to this site to receive new iDigHardware posts by email.

If you have questions about Allegion that are not answered below, please leave them in the comments section.  And while you’re commenting…if you would like to leave a few words about how iDigHardware has helped you with your job, I have Allegion travel mugs for the first 33 people who share their experience (even if you’re one of my Allegion colleagues!).  Be the envy of all your coworkers – the first to have an Allegion mug on your desk!  😀 

Download more information about Allegion here.

Answers to frequently asked questions about Allegion:

Q: How will the spinoff affect architects?
A: Architects will continue to receive the same level of support from our Sales, Customer Care, Marketing, and Operations teams they do today. Over time, the spinoff will allow Allegion to deploy resources in a more focused way that further enhances its ability to anticipate and satisfy customer needs.

Q: Will my architectural consultant change?
A: No, your Allegion architectural consultant will be the same individual who currently serves you at Ingersoll Rand.

Q: Can I still get Schlage, Von Duprin and your other brands from Allegion?
A: Yes, the portfolio includes aptiQ®,  LCN®, Schlage®, Steelcraft®, and Von Duprin®, as well as Dexter®, Falcon®, Fusion Hardware Group™, Glynn-Johnson®, Ives®, Kryptonite® and XceedID®.

Q: Where will Allegion’s headquarters be located?
A: North American headquarters are located at 11819 N. Pennsylvania St. Carmel, IN 46032.

Q: Will your products still be available through the same distributors?
A: Yes, Allegion will continue to support its existing distributors with the same well-known brands and superior products.

Q: Where can I find the Allegion website?
A: allegion.com/us

Q: What will be my contact’s email address?
A: All Allegion email addresses will change firstname.lastname@allegion.com.

Q: What if I have a questions or an issue with a product previously purchased for or installed on a project?
A: We’ll continue to support and service products purchased prior to the spinoff, in accordance with warranty and product standards.  Contact Customer Care at 877-671-7011.

Q: Will the spinoff affect product pricing?
A: All products will continue to be offered at competitive prices. Additionally, we will monitor costs and make adjustments to pricing as appropriate.

76 Responses to “We are Allegion!”

  1. Ann Burns says:

    I used to go to the code books to look for answers and now I just do a search on this site and there they are! It’s great to know there are so many other door geeks out there. Thanks a million Lori and very best to Allegion.

  2. Brent says:

    Similar to the others, rather than pulling up the code books online to check for info, and / or an internet search this site is typically a one stop shop for correct information quickly. Thanks for the work you’re doing.

  3. Deborah A Davis, CDC says:

    Thanks Lori for all your hard work. I have used your site numerous times with my customers so they learn as I learn. Thanks goodness it is never ending to the education we can get. We would be bored if we knew it all!

  4. B. Holt says:

    Lori- It was all about fire doors…your blog helped me to fully grasp the importance of fire doors. I knew the importance, intellectually, but it was seeing the fireside versus the non-fireside photos that really drove the message home. Since then I have shared the photos with several folks who did not fully understand and they walked away with a new appreciation of fire doors.

    • Lori says:

      Yes! Those photos are very powerful! I always show photos like that in my classes because it took a lot of years for me to really grasp the importance, and if illustrate the value first, then the code information that follows is a little less theoretical.

  5. Kyle Williams says:

    Idighardware is one of the best resources out there for door hardware questions and scenarios. My past being in distribution I didn’t know of this site but I wish I had then!

    • Lori says:

      Thanks Kyle! If you have any suggestions for how to make sure all of the distributors know about the site, I’d love to hear them.

  6. Andrew Harris,FDAI says:

    I send my customers to IDighardware all the time. No one in the door hardware has a blog that can compare with Lori. I find many answers to customers requests. Even Lori has helped me with an AHJ’s issue. I can’t wait to see what the future holds with Allegion.

  7. James Caron says:

    Very interested to see where this new adventure will bring you guys. I always go to “Ihatehardware.com” first to use the search tool to find an answer before breaking out my code books. It’s been a great tool and quick search tool for finding answers to those odd code situations. Just FYI…Google search returns a lot of answers and links to this page when searching at times too!!

  8. Jack Ostergaard says:

    Lori-
    I wanted to thank you for your help on finding those one of a kind items that solve the latest problem created by the architect. You know the one that solves their problem but creates one for the hardware specifier. You have become one of my go to resources for this kind of information. And thanks for the quick response to those questions.

  9. Jim Bruwelheide says:

    idighardware has been a great forum and tool for researching ambiguous code requirements. Thank you!

  10. Jess says:

    hello and warm welcome to the new company in town (Allegion) hope it brings the same great support and product line (and more in future) as it has in the past when it was IRST

    when i look at this site, i use idighardware.com and yes, Lori, you’re so great at what you do helping people worldwide get their fire door questions answered in plain english without having to talk to a fire marshal.

    latest one I have been asked (fire codes) adjustable hold open arm allowed if the arm is set to NOT hold open?? (question came from hong kong)

    this ok?? wasn’t completely sure, told person that they had to set the hold open arm to a degree that it can’t reach hold open part

    as for your email address, simple to remember, I noticed the change this morning during our interactions,

    -Jess

    • Lori says:

      Hi Jess –

      If you had an arm with a friction holder, but set it so that the door could not reach the hold-open point, in my opinion you are meeting the intent of the code. I wouldn’t make a habit of doing it that way because someone could change it back to being able to hold the door open, but if there was an existing non-compliant closer I think it would be ok to change the hold-open point rather than replacing the arm.

      – Lori

      • Jess says:

        thanks for the clarification,

        the door in question is in a condo estate building, door is the entry to the condo, the closer uses a detent arm, the adjustment is not friction, (closer he uses is a Ryobi 4000 I think, european closer)

        but yes I will not make it a habit to using hold open capable arms to be used on fire doors,

        -Jess

  11. Lee Francisco says:

    A picture is worth a thousand words and I use your pictures to train new detailers all the time. They are perfect to explain what can go wrong and how it should be.

    • Lori says:

      I wish I had all of these photos when I was being trained as a detailer! I took me 10 years to figure out how a coordinator works!

  12. Scott Sandlin says:

    idig is a great reseorce when you’re scratching your head, trying to figure out an issue, and want to find out if others have had the same experience and a have come up with a possible solution.

  13. Mary Hinton says:

    Lori, your site is a great resource! I love being able to check in and see what you have to say about various code issues. I also enjoy the “bad” pictures. There are some mighty creative people in the world! Thanks for all of your hard work!

  14. Rachel Smith says:

    I faithfully read every one of your posts. How has it helped me? How could it not have helped me. I have learned more about codes than I did in my past 25 years or so in the business. Real practical information about codes. I have learned that there are lots of people out there that love to take pictures of beautiful doors (I am not alone). I have learned that although we occasionally make mistakes in production, we are not the only ones, and some of the field fixes are often funny, and quite often dangerous. I have learned what true friendship is in this industry as you are definitely a friend to all of us with your help in doing your blog. I also know I have a place to go when all other resources stump me, and just search your blog for that post I know I saw something about the subject at hand. Thanks Lori!

    • Lori says:

      Thank you so much Rachel! Who would have thought 5 years ago that my little blog started on a whim would have such an effect??

  15. Eric says:

    As I’ve mentioned to you several times already….I refer people to your site quite often (architects, contractors, end-users, etc.). We seem to go through assistants here quite often (I guess we’re hard to work with) but I tell all of the new hires to subscribe because they can learn a lot from your posts. I’ve also told all of the employees here to use it as a reference when researching different things. There is a wealth of information throughout your posts. You are a hardware HERO! We need to come up with a hero costume for you to wear. Keep up the good work.

    • Lori says:

      Now that I’ve imagined myself in tights and a leotard with my underwear on the outside (a la Superman), I may have to take the rest of the day off. 🙂

  16. Ganiece Rawls says:

    Thank you! so much for this site it’s been a very big help to me being able to understand the different devices that are out there and how we have a very good and trusted product.

  17. Jodie Meyers says:

    Hey Lori,
    Your site is a great resource and in case I never thanked you before, thanks for answering my questions the last few years. I love the photographs too. They always make my day!

  18. Dan Ferry says:

    Lori, I have frequently directed architects to your site for their code concerns and use it as a great reference site.
    Plus it is cheaper than purchasing new code books every 3 years or so. 🙂
    Thanks for all of your hard work, it is greatly appreciated.

  19. Bill Elliott says:

    As I have said to you before, both on the phone and on line “thanks for being there”.

  20. Louise says:

    I tell everyone here where I work who does anything with doors to join this merry group led by my favorite code maven.

  21. John says:

    Just have to say that we always seem to find something that we can use. In my journeys I have come across some of the topics and just look here to find great answers. I have given your link to many who are now loyal readers.

    You are the greatest!

  22. Louise says:

    Okay all of you artsy types, let’s design a flag for Lori’s merry band of door geeks.
    What color whistle would you like?

  23. Angie says:

    I learned of this site while attending DHI classes this year. I have had some good chuckles at some of the posted pictures, but have also read articles that made me think more about product I provide and solutions to potential problems! You do a great job, Lori!

    • Lori says:

      That’s great! When I first started the site I was just posting the more technical information, but I quickly realized that there were other people out there who liked to look at doors…the good, the bad, the ugly, and the beautiful! I knew that I could use the site to tell people what they needed to know about codes and products, but I didn’t initially realize the potential for creating a place where we could connect and share information. The less-technical posts have really helped to build this community. And I even sneak some painless learning into those posts. 🙂

  24. Todd says:

    Among many other things, I’ve found your posts that break down the codes very helpful and have directed many architects to those links. I especially like the posts with the out of the ordinary hardware applications and pictures, they have helped me greatly in order to help architects, colleagues, and contractors. Above all that, you will personally answer questions. It’s pretty amazing that you make the time to do that.

  25. Josh Francis says:

    Lori, You have been a great resource and I always look forward to seeing ‘I Dig Hardware’ in my inbox. Keep up the great work!

    • Lori says:

      Thanks Josh! It amazes me that so many people are willing to get emails from me several times per week, and I really appreciate the opportunity!

  26. Kenneth Einselen says:

    I am amazed at the all the different ways we can “fix” things. I appreciate iDigHardware and especially the comments on identifying code violations and alternatives to the “fixes” applied.

  27. Debi says:

    Lori,I love getting these e-mails and your website. I frequently find answers to my questions on your site then forward the information to my customers. It is great to have such easy access to reliable, expert information. The pictures are always great too! Thank you again!

  28. John Iwamoto says:

    i have used this website on many occasions to find answers to code questions such as visible glass heights for ADA which has been a problem on doors at a local hospital in the city where i work. I also am able to copy and send info as an attachment to my customers who need documentation.
    Great site for us in the door and hardware industry!

  29. Kelly Chimilar AHC says:

    I love the pictures.

    They add humor to most every day for me!

    I’m always willing to share the craziness we see up here as well!

    Throw a mug my way!

  30. Kim says:

    I appreciate your blog and learn from it everyday! I am amazed that there are so many of us out there who need and use this knowledge everyday and someone like you that ALREADY KNOWS what we need. Thank you for seeing that need and sharing it with us.

  31. Elizabeth says:

    As a nurse I had limited knowlege regarding doors and hardware. Thanks to Lori and her site…I feel more comfortable with the knowledge I know have and it is all because of her content expertise and sharing of her knowledge.

  32. Andy Swanson says:

    I would like a free mug please! I just recently found this website and I cannot believe all the links and information here. I tell almost every customer to check out this website. I am a distributor in MN.
    I “liked” you on FB too! Thanks for all your posts! I try to like them all!
    Keep up the good work and I look forward to seeing more info from Alegion and of course you!

  33. Richard Cote says:

    This site is amazing! So many blunders out there and finally a database to show them off!
    Its always good for a laugh or two.

    Thanks alot!!

  34. JANELLE says:

    I visit your website often. I am able to show my service techs different situations. Your website is awesome and very easy to follow. Keep up the good work!!

    Thanks
    Janelle

  35. Bob Monigle says:

    I follow your posts regularly and find that they are a very helpful, in fact, integral tool for my job. Many of the contributed photos are examples of “What NOT to do!” in door hardware…LOL

    Keep up the great work!

  36. Eric Hirning says:

    I have been following your site for a long time. I commonly forward articles to end users who are facing certain code issues. I also enjoy all the creative installations!

  37. Stephen Richardson says:

    I am not only new to Allegion, but new to the industry entirely! I visit your website daily and it has been extremely informative and helpful. Great way to start my days off right. Thanks Lori!

  38. Terry Theisen says:

    Working for Major University Hospital is at times like talking to a wall. Case in point the recent inforcement of annual fire door inspections. I have been asking for training since the talk of the code change and still I hear “Not in the budget, or not sure if they are serious about enforcing the code.”
    Thanks for all your help Lori

    • Lori says:

      Hi Terry –

      What kind of training would be helpful to you? I’m going to post soon about some training I’ve been doing, to see if there are others out there who would be interested so I can set up some classes for next year. I’d love to hear your feedback.

      • Terry says:

        I am looking into FDAI and DHI EHC training. I currently service automatic doors, camera,and access control equipment.

  39. Terry Theisen says:

    I enjoy the posts on this site, I work the night shift and walk around seeing multiple code issuse and use the links here to confirm the violations and offer a fix. I usualy get a glazed over stare followed by a blank face with blinking eyes….

    Have a great day and keep the post coming.

    • Lori says:

      Hi Terry –

      I know others in the same situation as you. Keep the faith, and eventually you’ll see the attitudes start to change.

      – Lori

  40. Tabor says:

    Great site, Lori, And I’m always thankful for your assistance in proving a code issue.

    -Tabor

  41. robert says:

    Im new to the industry but your site is extremely helpful

    • Lori says:

      Thanks Robert! I’m glad you like it! Let me know if there’s anything you need but can’t find.

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